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Luxury Casino accepts deposits from all major credit and debit cards, a variety of bank transfer services, prepaid vouchers, and from the internet’s most popular e-wallet services. Whatever your payment preference may be, Luxury Casino has you covered and will ensure that deposits into your casino account are processed promptly and securely just as we’ve been doing for over a decade for millions of satisfied customers every year. If you’re unsure of how to deposit, login to your account, navigate to banking, and then choose the live help button to speak to a member of our friendly 24/7 customer service team.
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Depositing is fairly simple once you become familiar with the different payment methods and options that are available to you. The key of course, is to choose the options and methods that you are most comfortable with. Now let's start with the basics:
Step 1
Before you can start playing as a real player, you will be required to buy Casino credits for your Account. To do this, click the "Bank" button on the casino software interface. This will take you to the Luxury Casino ATM.
Step 2
The deposit screen will be the first page visible. Choose the method by which you wish to deposit eg. Credit Card, by clicking on the arrow button next to the deposit method of your choice.
Step 3
If this is a new account, you will register your payment account details on the Casino software. Once registered, choose the amount you wish to deposit. You will receive a confirmation of your deposit request.
Can't get your Credit Card to work? There are Solutions!
If you have been trying to make deposits using your credit card at Luxury Casino you may have been experiencing problems due to your issuing bank denying you your right to play online. Should you be experiencing problems depositing with your credit card, don't worry as we have plenty of other alternatives.
For the best solutions for you, contact banking@casinorewards.com.
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Deposits can be rejected for numerous reasons many of which have nothing to do with your credit. Your request for
a deposit is sent via the Internet. If your deposit request is interrupted along this route, our bank will reject
the transaction instead of processing it with incomplete data.
Additional reasons are that your billing information doesn't match the credit card information that you entered on
the casino banking page. If you put in a different zip code or your house address and your bill is sent to your office then
the deposit more than likely will be rejected. If you feel that your rejections are in error then firstly check the credit
card information that you used to register the card. If you feel there may have been an error then contact the help desk and
we can remove the card so that you can re-enter the details.
Your credit card company may have set controls (or barriers) to prevent potential fraudulent transactions. If
several deposits were rejected within a short period of time, your credit card company may block your card for all
transactions. This is an automatic response and may also happen if three or more deposits for the same small amount
are processed by one merchant (or processor) to your credit card.
The casino also has daily and monthly limits on credit cards that may have been reached. You can request that your card be
refreshed by contacting our support desk.
Some credit cards may also have been blocked due to international sales, Internet problems and traffic
congestion which may cause rejections. You may also have been experiencing problems due to your issuing bank denying you
your right to play online. Should you be experiencing problems depositing on your credit card, please contact our call centre on
support@crhelpdesk.com
If you feel that your credit card is getting rejected incorrectly please contact the help desk so that we can assist in resolving the problem.
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When you're ready to withdraw your winnings you'll find the process is as simple and user-friendly as possible.
Please remember that you don't have to withdraw your winnings at the end of each session. You can leave your casino account with a positive balance, which will automatically be saved in the system and be made available to you the next time you log in and play.
Please note:
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The casino has set a minimum withdrawal amount limit:
- DBT/WIRE: $300
- All other methods: $50
- Withdrawn funds will be held in pending for 48 hours and will then be processed on the following business day. Up until your withdrawal has been fully processed you may reverse it in order to continue playing at Luxury Casino.
To make a withdrawal perform the following steps:
Step 1
Simply click the "Bank" button on
the casino software interface.
Step 2
Click on the "Withdrawal" tab within the banking pages, located on the left of the screen.
Step 3
Enter the amount you would like to withdraw and click the "Next" button.
Funds that are withdrawn are first credited back against any recent deposits (where applicable). *Note* Some of our financial
processors do not allow credit card refunds. Winnings above the value of your deposits are sent back via your Preferred Method Of Payment -
PMOP as specified by you in the banking pages within the Casino.
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When you withdraw at the Casino, you will be asked to select your PMOP. To do this, you will need to login to your Casino
account and perform the following steps:
- Click on the "Bank" button.
- Click on the "Withdrawal" Button and enter your amount
- Select your PMOP from the drop down menu
- Complete all the fields relevant to your PMOP i.e. if you use CADEFT, DBT/Swift, you will need to include your bank address as well as your bank account numbers.
- Once completed, this is where we'll be sending any winnings over and above what we have been able to credit back to your initial deposits.
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Your withdrawal will remain in pending in your casino account for 48 hours and then will be processed on the following business day. Up until your withdrawal has been fully processed, you have the option to reverse it and continue playing using those funds by logging into your casino account and selecting "Reverse Withdrawal" from the banking page.
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Withdrawn funds will be held in pending for 48 hours and will then be processed on the following business day. Up until your withdrawal has been fully processed you may reverse it in order to continue playing at the Casino. After your winnings have been fully processed, the following delivery times apply for the different withdrawal methods.
- Visa, Mastercard - 3 working days
- e-Wallets - 1 to 3 working days
- Direct Bank Transfer - 6 to 10 working days
- CAD EFT/ECheck (Canada only) - 2 to 3 working days
Due to increased security procedures, players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days.
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The following charges apply and will be deducted from players' withdrawals:
- CADEFT: No Cost
- DBT: $50 -- Note: DBT Withdrawals over $3000: $100
- All other methods: No Cost
Webecash Withdrawal
These are the withdrawal methods we currently have available to Canada
- OCT - Visa Card Holders only. A direct credit to your Visa Card
- CAD EFT / Echeck - Please make sure your routing/ABA number is 8 digits
- Skrill (MoneyBookers)
Please make sure you complete all information correctly to avoid rejections and delays.
If you have any questions regarding any of the payment methods above please email support@crhelpdesk.com.
The installation will place an icon on your desktop
like the one shown to the right. When you want to visit Luxury Casino again, simply "double click" on this icon
to launch the software.
